Consumer Complaint Detail

MICHELIN / XJW4 / 9999

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Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007106953 Incident Date: May, 19 2007
Consumer's City: SEDONA Consumer's State: AZ
Vehicle Transmission Type: AUTO Manufacturers Name: MICHELIN NORTH AMERICA
Model Name: XJW4 Model Year: 9999
Vehicle Involved in a Crash: No Component's Description: Tires
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 11111111111 Date added to File: May, 23 2021
Date Complaint Received: May, 24 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 11 2005
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My wife and i purchased a new honda odyssey van in 2005 which was equipped with pax runflat tires. at the time, we were told that the tires would wear like regular non run-flat tires, and would be 10-15% more expensive to replace. we were also told that all honda dealers would have the necessary equipment to service these special tires. none of these statemants has proven to be true. the tires are all worn out at 31k miles, and we were quoted a price of $1300 plus tax to have them replaced. worse yet, our neartest dealer (flagstaff honda) does not have the necessary equipment to service them 2 years after their release. to make things worse, we now have a flat and gettign it fixed will require us to drive 50 mph on a busy inerstate (where everyone else is doing 80+mph) which i refuse to do. because of all these problems, i have elected to purchase new rims, tires and pressure sensors (plus a spare tire) all of which will cost over $1000. i consider this to be a defect and the tire system was not fairly explained, with all it's shortcomings or we would have never purchased this model.