Consumer Complaint Detail
VOLKSWAGEN / PASSAT / 2002
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 007106989 | Incident Date: May, 12 2007 |
| Consumer's City: TAMPA | Consumer's State: FL |
| Vehicle Transmission Type: MAN | Manufacturers Name: Volkswagen Group of America, Inc. |
| Model Name: PASSAT | Model Year: 2002 |
| Vehicle Involved in a Crash: No | Component's Description: Engine and engine cooling:engine |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: WVWPD63B22E | Date added to File: May, 23 2021 |
| Date Complaint Received: May, 24 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: May, 09 2002 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 4 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I was traveling from ga back to tampa when the message of "stop oil pressure, stop motor" appeared on the dash. of course i was terrified because this has never happened before. i pulled into a gas station and had a gentleman to check my oil. i knew there was oil because i had an oil change on may 3, 2007. the gentleman stated there was oil and to allow my car to cool. i waited about 30 minutes, the gentleman checked my oil again and it read the same.i preceeded to try to reach to interstate to go home and the light came on again. this time the message was "stop, stop motor and check service manual". now i'm really terrified. i pulled into an advance discount auto shop and called my extended warranty and had my car towed from gainesville, fl to tampa (approximately 145 miles). i cost me $227.00. my extended warranty covered $100.00. the full price was $327.00. monday morning i called kuhn vw and was told to bring in my car. i was informed by a lady (who was taking my information) that it was a common problem. a diagnostic was ran ($94.00). i was told that suldge was in my engine and that a further diagnostic needed to be ran which would cost $282.00. to de-sludge the engine wolud cost $2,788.00 plus tax. needless to say, i instructed them to put my car back together. i called my extended warranty and informed them about it and they would not cover it. i have my car at a mechanic who "de-sludged" my engine for $450.00. the light continued to come on and with further examination it was diagnosed that the oil pump was the problem. the mechanic is trying to fix the oil pump and then will i trade it in for another car. my car is five years old. i bought my car brand new in 2002, from the dealership. i've had all of my services completed by the dealership; except for two. i have all of my receipts. i was not aware of this defect until now and i'm very upset and concerned that a company can put people's life in danger. my car has approximately 77,360 miles. |