Consumer Complaint Detail

NISSAN / ALTIMA / 2005

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007107020 Incident Date: Feb, 26 2007
Consumer's City: ROCHESTER Consumer's State: NY
Vehicle Transmission Type: AUTO Manufacturers Name: Nissan North America, Inc.
Model Name: ALTIMA Model Year: 2005
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:foundation components:disc:pads
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1N4AL11DX5C Date added to File: May, 23 2021
Date Complaint Received: May, 25 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 14 2005
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: We own a 2005 nissan altima with 24,000 miles. while on vacation last february 2007 and we heard this noise coming from the back of the car. had no warning before this. if we had we would have left this car home. we live in rochester, ny. the noise started in winchester,va. since to us it was still a new car we did not think anything about it. we drove to savannah, ga. since the noise was getting worse we took it to a nissan dealership. they told us that road salt had rusted the left side rear caliper. we had a very mild winter in 2005-2006 and 2007 winter started off very mild/ he stated that the left side rear brake pads , no problem with the right rear brake. pads and rotor)and left rotor wore out. they cleaned both rear calipers,resurfaced right rotor, replaced rear pads and left rear rotor. it cost us $309. we feel that this was a defective part not wear and tear. the car has not been abused since i am the one that drives it most. nissan states that since we did not do the 15,000 warranty check they can not help us. we also found out that rear brakes should get at least 60,000 miles. also when we asked a close relative who was a service manager for nissan he consulted another person who said that since the repair was done in a different" warranty zone "than were the car was purchased that would be difficult to follow up. to me that makes no sense since car mishaps can happen anywhere. we feel we have a legitimate gripe and should get reimbursed from nissan. one of the reasons we purchased this car was that consumer reports gave the braking system a very good rating. *tr