Consumer Complaint Detail

FORD / FREESTAR / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007107025 Incident Date: Apr, 21 2007
Consumer's City: CHICAGO Consumer's State: IL
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: FREESTAR Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:power assist
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: May, 25 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 13 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Unknown, problem just occurreds under certain conditions. while driving the brake pedal, when depressed for braking, dropped giving the driver the inpression that the brakes might have totally given out. myself driving the vehicle. the pedal seemed to drop aproximately one inch prior to braking normally sevaral times in a two mile test drive. others driving with the full compliment of passengers stated that the brakes went entirely to the floor and only then engaged in a totaly locked panic stop , no sign of anti-lock pumping, and pulled violently to the side. having experienced similar syptoms i made the assumtion that the passenger load effected the degree of severity. another factor appeared to be rain, no such symptoms were reported until the day of, or the day immediately following rain. dealer was unable to locate problem or duplicate brake pedal drop. second dealer held vehicle for evaluation for close to a month, but very little rain has fallen during that time. since this vehicle services handicapped individuals i could not place back in service with the potential problem, and three reports of failure. *ak