Consumer Complaint Detail

TOYOTA / SIENNA / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007107184 Incident Date: May, 16 2007
Consumer's City: SOUTHBURY Consumer's State: CT
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: SIENNA Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Latches/locks/linkages:hatchback/liftgate:lock
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 4T3ZF19C41U Date added to File: May, 23 2021
Date Complaint Received: May, 28 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 20 2000
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Two issues on my 2001 toyota sienna with 113k miles: 1) rear latch handle broke apart while attempting to open the rear hatch. the part that broke is plastic. the break occurred while trying to open the latch under normal operating conditions. consequence of this part failure: unable to open the rear hatch. correction: toyota dealer had to replace the entire mechanism (costing me $200). 2) while investigating the broken latch issue, i observed that the mechanism that physically latches the rear door (to the minivan body) was loose. the three screws that secure/attach this latching mechanism in place where backed half-way out. failure: no failure had occurred. however, if the three screws loosened more, i fear that the rear hatch could open while the van was in operation. correction: toyota dealer tightened the three screws. *tr