Consumer Complaint Detail
HONDA / SILVERWING / 1982
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 007107218 | Incident Date: Apr, 01 2007 |
| Consumer's City: FREMONT | Consumer's State: CA |
| Vehicle Transmission Type: | Manufacturers Name: Honda (American Honda Motor Co.) |
| Model Name: SILVERWING | Model Year: 1982 |
| Vehicle Involved in a Crash: No | Component's Description: Service brakes, hydraulic |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: | Date added to File: May, 23 2021 |
| Date Complaint Received: May, 28 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: - |
| Was Original Owner: No | Anti-lock Brakes: No |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I am writing this letter to file an official safety complaint and request a formal corrective action against gaudy honda service department of alhambra california. this complaint involves an incident in which my automobile received improper brake service that caused a complete loss of rear brakes while driving. although, i survived this incident, gaudy honda's negligence could have caused death, serious injury, or property loss to me and people around me. on top of the negligent brake service, gaudy's service customer support department did no investigation, did nothing to correct this incident, and did nothing to guarantee that this incident would not re-occur. hence, i am writing this letter as a preventively action request for corrective action. 4-2-07 did brake service in gaudy honda. few days later, the brake light came on. however, it went away. over the next several days it was coming on and off. i called jim sellheim the service manager of gaudy honda and told him i was seeing this brake light on my car and brakes failed. he refused to acknowledge fault, told me to drive the car back to his dealership 350 miles away. i had my brakes checked and fixed at wheel works in sunnyvalle. i called jim and send him the paperwork. he offered me a bribe in exchange for a good survey from honda corporate. he did not mention anything about failure analysis or corrective action. when he found out that honda would not send me a survey he ignored my calls and voicemail completely. completely brushed me and my complaint off. 5-29-07 called american honda customer service tomas at 1 800 999-1009, reference number for the complaint is n012007-05-2901092. *tr |