Consumer Complaint Detail

CHRYSLER / TOWN AND COUNTRY / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007107265 Incident Date: May, 16 2007
Consumer's City: GLOUCESTER Consumer's State: MA
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: TOWN AND COUNTRY Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Electrical system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2C4GP44353R Date added to File: May, 23 2021
Date Complaint Received: May, 28 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 20 2003
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Car engine shutdown in traffic but would restart. engine shutdown at highway speeds and jump started without turning key. plastic wire insulation burning smell noted when returned to driveway. vehicle delivered to dealer for diagnosis and repair. tech report verified broken and corroded wire in wiring harness: "upon inspection found fault code p1389 no asd relay output voltage at pcm & p1388 = auto shutdown relay control circuit. removed d pcm wire harness and found asd output from pcm being lost. traced bn/wt wire from pcm connector to ipm. found wire cut and full of corrosion. cut out bad section of wire and spliced new section in. reinstalled all components are verified repairs. vehicle is performing as designed." *tr