Consumer Complaint Detail

MERCURY / MOUNTAINEER / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007107399 Incident Date: May, 29 2007
Consumer's City: SHELBYVILLE Consumer's State: KY
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: MOUNTAINEER Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Suspension:front:wheel bearing
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 4M2ZU66E42U Date added to File: May, 23 2021
Date Complaint Received: May, 29 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 28 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Loud roaring noise coming from front left wheel. ford dealership service department replaced wheel bearing as part had failed. after replacing front wheel bearing the mechanic test drove the vehicle and determined the right rear wheel bearing had failed as well due to a roaring noise coming from rear end right wheel. both are being replaced for $500.00. who knows when the other two wheel bearings are going to fail and need replaced. vehicle only has 81,000 miles on it and it is uncommon to hear of a wheel bearing failing with so few miles. this is not an uncommon problem with 2002 through 2004 mercury mountaineers or ford explorers from other complaints read and the dealership in which i am having the work done at stated this has been a common problem they have had to deal with. i would think with so many problems that a recall would have or will occur. i would understand if it was a vehicle with over 100,000 miles if not more than 150,000 miles, but vehicles with as few as 10,000 miles this is problem that could lead to serious accidents and injuries. *tr