Consumer Complaint Detail
PONTIAC / GRAND PRIX / 1998
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 007107439 | Incident Date: May, 29 2007 |
| Consumer's City: FAIR HAVEN | Consumer's State: MI |
| Vehicle Transmission Type: AUTO | Manufacturers Name: General Motors, LLC |
| Model Name: GRAND PRIX | Model Year: 1998 |
| Vehicle Involved in a Crash: No | Component's Description: Steering:rack and pinion:rack |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1G2WP12K9WF | Date added to File: May, 23 2021 |
| Date Complaint Received: May, 30 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Dec, 15 1997 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I have a problem that is exhibiting the exact behavior as outlined in gm recall no. 02049, nhtsa campaign id 02v286000. my steering is very difficult when making left hand turns only. the problem is intermittent. i found out about this recall through the internet - i didn't actually receive a recall notice in the mail. i went to somerset pontiac in troy, michigan, to discuss the issue and they told me i missed the recall campaign because my car was actually built on november 23rd, 1997. the recall campaign was only for vehicles built between jan. 1, 1997 to oct. 31, 1997. my vehicle was built on nov. 23, 1997 - i missed the campaign by 23 days. the dealer told me there was nothing they could do. the vehicle is currently at a local repair shop having the steering rack replaced at my expense. i believe gm should pay for this repair because this is the exact problem for which the recall was issued. because my car was built 23 days later proves the campaign should have been extended another month. the repair shop is holding on to my original parts at my request in case i need them for proof in this case. they are charging me $145 to do so since there is a core charge on the steering rack. the problem actually began at about the beginning of this year. please let me know if i have a case here and if i should hold on to these parts. thank you very much for your time and your help. -steve *tr |