Consumer Complaint Detail

BUICK / PARK AVENUE / 2005

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007107484 Incident Date: Apr, 15 2007
Consumer's City: FLORAL PARK Consumer's State: NY
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: PARK AVENUE Model Year: 2005
Vehicle Involved in a Crash: No Component's Description: Unknown or other
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1G4CW54K154 Date added to File: May, 23 2021
Date Complaint Received: May, 30 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 20 2004
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Purchased a 2005 buick park avenue from van buren buick 2257 jericho turnpike garden city park, ny 11040 1-888-300-1376. prior to purchase required several safety features and one of these was onstar system. asked dealer if system was digital ready and was told that due to vehicle being a 2005 it already is digital ready and will be converted prior to 2008. now gm tells me it is only analog and will cease to function by 12/31/07 vehicle went in for a safety defect (onstar) and work order #296327 fulled out"onstar cannot be upgraded to digital" therefore, a safety feature that i purchased which should be available for the life of the vehicle will no longer be available to the consumer even though i was assured that it will be upgraded. dealer should re-purchase vehicle to be applied to a gm vehicle with digital onstar. *tr