| Components - Details | |
|---|---|
| NHTSA Complaint Number: 007107619 | Incident Date: May, 29 2007 |
| Consumer's City: MIRAMAR | Consumer's State: FL |
| Vehicle Transmission Type: MAN | Manufacturers Name: BMW of North America, LLC |
| Model Name: COOPER S | Model Year: 2006 |
| Vehicle Involved in a Crash: No | Component's Description: Suspension:front |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: WMWRE33536T | Date added to File: May, 23 2021 |
| Date Complaint Received: May, 31 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Sep, 26 2006 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 4 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Back in late september 2006 i purchased a 06 mini cooper s (dealers demo with 380 miles). the week after i got it, i noticed that it pulled hard to the right when braking. i took the car to the dealer and the first time they told me that it was normal because of the road's pitch. after that i noticed that the wheel alignment started to get bad. i took the car to the dealer to check a couple of things including this one and they ignored it a couple of times saying it was ok. my big surprise was yesterday when after having to leave the car the whole day, they told me that the car has another issue named "mushrooming". this is when the car got a hard hit and the strut tower pushes up the metal where is attached to creating a bubble and damaging the alignment. how can the strut tower makes this damage without damaging the rim first?... all my rims are ok, no bends. initially they wanted to charge me almost $1700 to fix the whole issue. i spoke directly with the service manager and he told me that as a goodwill gesture they would replace the strut tower, fix the problem and give me two new tires, but in exchange i'd have to buy them the two rear tires for my car for a price of $223.00 plus extras... this sounds to me like bribe... i've done some research about this "mushrooming" issue and i've found that is a factory defect that has to be fixed with aftermarket pieces as a "reinforcement plate" and/or "strut tower brace". the problem is that the metal piece that holds the strut tower to the car is too weak, so the metal would bend so easy. this issue can be found very clear in forums as www.northamericanmotoring.com and "www.sunshineminis.org"; just search for "mushroom". mini warranty doesn't cover any problem related to hits. i believe they know about the issue and that is why they try to ignore it all the time telling the owners that the warranty don't cover that, but being a factory's defect they have to fix it right away at no charge. *tr |
