Consumer Complaint Detail

DODGE / STRATUS / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007107663 Incident Date: May, 31 2007
Consumer's City: MANISTEE Consumer's State: MI
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: STRATUS Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Suspension:rear
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1B3EL36X84N Date added to File: May, 23 2021
Date Complaint Received: Jun, 01 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Right rear upper strut mount corroded and failed. the rear suspension had no support as the top of the strut became detached from the vehicle. no accident resulted but this seems to be a very poor design for areas of the country where salt is used to clear snow from roads. previous years design of the upper mount was a steel mount. in 2004 the mount appears to be aluminum and very susceptible to corrosion. the only available repair was replacement of the mount. i replaced both mounts as the other was beginning to corrode as well. *tr