Consumer Complaint Detail

TOYOTA / SIENNA / 2007

Recalls
1 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007107689 Incident Date: May, 27 2007
Consumer's City: JACKSONVILLE Consumer's State: FL
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: SIENNA Model Year: 2007
Vehicle Involved in a Crash: No Component's Description: Latches/locks/linkages:hatchback/liftgate:lock
Vehicle Involved in a Fire: No Persons Injured: 1
Vehicle's VIN#: 5TDZA22C24S Date added to File: May, 23 2021
Date Complaint Received: Jun, 02 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 05 2006
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The back hatch of my 2004 toyota sienna xle minivan came down on me without any beep or notice when i was removing groceries out of the back. i went and got my husband who insisted that it would not close on me, that the safety feature would stop it from crushing me. i had him go out and try to open the hatch with the inside button and remove the groceries. i pressed the button, when the hatch opened, he got under the hatch and when it reached the top, it suddenly started to return back down. this time the warning beep did go off. when the hatch reached my husband, it did not stop and go back up. he had to physically hold it up as he got out of the way. since that day, the hatch will not longer stay in the up position even if you turn off the automatic feature. sometimes the hatch will not even reach the half way point before closing back down, when in the automatic feature is turned on. *tr