| Components - Details | |
|---|---|
| NHTSA Complaint Number: 007107698 | Incident Date: May, 16 2007 |
| Consumer's City: NASHVILLE | Consumer's State: TN |
| Vehicle Transmission Type: MAN | Manufacturers Name: Ford Motor Company |
| Model Name: FOCUS | Model Year: 2004 |
| Vehicle Involved in a Crash: No | Component's Description: Electrical system:ignition:switch |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 3FAFP31324R | Date added to File: May, 23 2021 |
| Date Complaint Received: Jun, 02 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Apr, 02 2004 |
| Was Original Owner: Yes | Anti-lock Brakes: No |
| Number of Cylinders: 4 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: We purchased a brand new 2004 ford focus, 3 years ago. of course the warranty just ran out (we're at about 38,000 miles). over the past 2 weeks, we've had problems getting the key into the ignition, and once in the ignition, the key wont turn. the first time it happened, it took just a couple of attempts and then it turned. it has progressively gotten worse, and has taken up to 5 minutes to get the key into the ignition and to turn. exactly 2 weeks and 2 days after the problem arose, i went to start my car and this time it took 10 minutes to get to key into the ignition and to turn. that same night i was attempting to leave a friends house, and again the key has trouble going into the ignition, and once in it wont turn, the steering wheel is locked, and i'm stuck. my husband has another key to the car, so we tried alternating the keys. we sat in the driveway for 30 minutes, trying both keys alternately, and the key just wouldn't turn. we had to get a ride home and are without a car now. our mechanic said the same thing happened to someone else with the same car last week, and it cost them $420 for parts/repairs. we have to wait until next week when we can affords the repairs. i have read numerous consumer complaints about the same problem with the same car (ford focus, several years/models) some of them even had to replace the same part more than one time. this is obviously a faulty part, and ford should be conducting some sort of recall to fix the part. *tr |
