Consumer Complaint Detail

PONTIAC / GRAND PRIX / 2007

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007107798 Incident Date: Jun, 03 2007
Consumer's City: WESLEY CHAPEL Consumer's State: FL
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: GRAND PRIX Model Year: 2007
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2G2WC58C071 Date added to File: May, 23 2021
Date Complaint Received: Jun, 03 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 13 2007
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Update regarding original odi case number: 10191952. car has now been in service for ten days. dealer stated gm "aware of a potential defect" in the transmission, in the final drive gear(s). dealer replaced two gears and a bearing in the transmission. pursuant to discussion with dealer representative today, repair did not correct problem. transmission is now making "clanking" noise at various speeds instead of just at idle. no details received regarding harsh shift, just that dealer felt transmission repair was "unacceptable". dealer has ordered a replacement transmission from gm. note: dealer, ferman at cypress creek in lutz, fl has been quite accommodating and rudy schmidt, service director, has made this ordeal much more tolerable. this appears to be a design or manufacturing flaw, which gm did not correct prior to delivery. *tr