Consumer Complaint Detail

FORD / FORD / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007107821 Incident Date: May, 31 2007
Consumer's City: HEMET Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: FORD Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMEU17L5VL Date added to File: May, 23 2021
Date Complaint Received: Jun, 04 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 24 2002
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Incident like many others i have had my 1997 ford expedition xlt blow a spark plug out of the cylinder head. the vehicle was running fine and trouble free when a pop from under the hood and a loud banging noise came from the engine head. the vehicle was towed to the repair shop ; who in turn called the local ford dealer. the reply was they never heard of this problem before. my local service tech said the repair kit alone would cost $1,000,00. to repair it he said that ford had only used 3 threads in the head that failed, but are now replacing them with a 7 thread head., this tells me that they are very aware of the problem but are willing to leave their customers out to dry.. i guess the scary part about that is i still have 4 more 3 thread spark plug holes to worry about blowing out,.i absolutely feel this should be the responsibility of ford motor company who is looking for the american public to buy it's trucks. damage resulting it will cost me as little as $2,500.00 to repair the current problem ( and no guaranty it won't happen again). or up to $5,500.00 to replace the built tough 5.4 triton engine. *tr