Consumer Complaint Detail

LINCOLN / AVIATOR / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007107985 Incident Date: Jun, 05 2007
Consumer's City: TAMPA Consumer's State: FL
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: AVIATOR Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission:lever and linkage:column shift
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 5LMEU68H73Z Date added to File: May, 23 2021
Date Complaint Received: Jun, 05 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 23 2003
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: On june 07 at 1100hrs the gearshift knob and gearshift boot disengaged from the console of my 2003 lincoln aviator; the gearshift and therefore transmission were locked in the d(rive) position could not be shifted to another position or disengaged. the lincoln-mercury dealer was a short distance from the gas station where i was so i elected to drive it there under the circumstances. once at the lincoln-mercury dealer a technician examined the gearshift and indicated that an incident like mine "happens all the time" ... "a screw comes loose". was advised too that likely parts would have to be ordered. repair to the aviator is estimated at $584 since the entire "shifter assembly" had to be replaced. there was no accident or injury but it is not unreasonable to expect that such a critical component would experience such a defect that apparently is or was a "known problem", and this is certainly not the level of quality expected in a $45000 "luxury" utility vehicle.