Consumer Complaint Detail
JEEP / GRAND CHEROKEE / 2002
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 007108026 | Incident Date: Jun, 01 2007 |
| Consumer's City: WOODLAND | Consumer's State: AL |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: GRAND CHEROKEE | Model Year: 2002 |
| Vehicle Involved in a Crash: No | Component's Description: Electrical system |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1J4GX38S92C | Date added to File: May, 23 2021 |
| Date Complaint Received: Jun, 05 2007 | Complaint Type: EVOQ |
| Incident Reported To Police: No | Purchase Date: Jun, 30 2002 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Tl*the contact owns a 2002 jeep grand cherokee. while driving 3 mph in reverse, the contact heard a loud pop coming from her vehicle. she discovered that the plastic fan blade on the radiator fan separated. the failure caused damage to the radiator as well as some other parts to which the contact could not recall. the repair will cost $600. the vehicle was towed to the dealer. daimler chrysler stated that they would not pay for the repair because the contact did not bring the vehicle in for repair when she received recall notice # f25 (electric radiator fan). the manufacturer stated that the contact should have parked the vehicle and refrained from driving. the contact went to two different dealers for the repair, but neither were taking any appointments. she feels that she should not have to pay for the repair because she could not get an appointment from the dealer. the engine size and powertrain were unknown. the current and failure mileages were 73,000. |