Consumer Complaint Detail

DODGE / RAM 2500 / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007108120 Incident Date: May, 05 2007
Consumer's City: NEWPORT Consumer's State: AR
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: RAM 2500 Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Fuel system, diesel
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Jun, 06 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 15 2000
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Driving behind an 18 wheeler on us hwy 67 north of newport, ar. i attempted to pass this vehical. after reaching approx. 2/3 past this vehical i lost all power in my 2000 dodge 2500 model pick up 24 valve cummins diesel with out any warning from any gauges that there was a problem with the engine. i had to take emergency action not to cause a crash from oncoming traffic. i had my truck towed to a garage to have it repaired. after inspection i was told the fule injector pump had failed as a result on the fule lift pump failing causing insufficent fule pressure to the injector pump. there is no light, gauge or any other device to let the driver know that there is a problem. the only new injector pump is supplied by dodge at very expensive $3000.00 range. the only other option is to purchase a remanufactured pump in the $1,500.00 range. i was told by one remanufacturer they had rebuilt well over 6000 of these pumps. as in my case this should be addressed as a very dangerous sitiuation. there are after market pressure switches to purchase with a warning light to alert someone of an impending problem. i had one installed when i had my truck repaired. dodge should replace the pump and or re-imburse those who have had this failure or install the simple warning light for those who have not had this happen, yet. there will and may have been deaths because of a simple warning light not being installed at the time of manufacture.