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NHTSA Complaint Number: 007108149 | Incident Date: Feb, 28 2007 |
Consumer's City: CUMMING | Consumer's State: GA |
Vehicle Transmission Type: AUTO | Manufacturers Name: MICHELIN TIRE CORP. |
Model Name: MICHELIN | Model Year: 1998 |
Vehicle Involved in a Crash: No | Component's Description: Tires:tread/belt |
Vehicle Involved in a Fire: No | Persons Injured: 0 |
Vehicle's VIN#: 5FNRL38846B | Date added to File: May, 23 2021 |
Date Complaint Received: Jun, 06 2007 | Complaint Type: IVOQ |
Incident Reported To Police: No | Purchase Date: Nov, 07 2005 |
Was Original Owner: Yes | Anti-lock Brakes: Yes |
Number of Cylinders: 6 | Date of Manufacturer: - |
Was Vehicle Towed: - | Description of the Complaints: In november 2005, we purchased the 2006 honda odyssey touring mini-van. upon questioning the pax tire system (a selling point for the touring edition), we were told by the dealership that replacement would cost approximately 10-15% above similar tires. at approximately 27,500 miles (just 16 months after our purchase and regular routine maintenance), we were told by the honda service technicians that we needed to have all 4 of our tires replaced due to excessive wear (3/32 tread). upon calling around to several dealerships in our area we discovered the cost to replace all 4 of the tires was $1200. much, much more than 10-15% above a regular set of similar tires. while we were made aware the additional cost in tire replacement, we were not made aware of the higher frequency this would occur. in fact we were assured by a certified honda technician that the tread wear of the michelin pax tires was superior to that of similar mini-van tires. if we had known that there would be a $1200 maintenance cost in the tires alone every 1-1.5 years, we would never have purchased the touring edition of this vehicle. we contacted michelin who told us to have the tread checked/verified by a certified pax dealer, and they would have a case open. upon verification of excessive wear by discount tire, michelin offered a 35% discount on the replacement of the pax tires. unsatisfied, we proceeded to contact honda's corporate office in an effort to have the ex model wheels put on the vehicle (at honda's expense). the corporate office referred us back to our local dealership, who claims the lighter ex model wheels cannot be put on the heavier suspension system of the touring edition. our current options are to replace with another set of pax tires and hope we don''t face this excessive expense again in another 12-15 months or replace with after market wheels and tires. |