Consumer Complaint Detail

FORD / TAURUS / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007108153 Incident Date: Jun, 06 2007
Consumer's City: JACKSON Consumer's State: MI
Vehicle Transmission Type: Manufacturers Name: Ford Motor Company
Model Name: TAURUS Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Suspension:rear:springs:coil springs
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Jun, 06 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: on my way to work this morning taking the same roads i travel everyday. i heard a thud from the rear of my car i imediatly pulled over looked around and under the car and couldn't find anything wrong. luckily i was close to work and continued on the last 1/2 mile or so. after work i pulled the left rear tire off in the parking lot expecting to find a broken brake spring. what i found was the main spring on the rear strut had broken, dropped down and put a grove into the back of my brand new tires with less than 500 miles on them. i put the spare (donut) tire on and was able to drive home (aprox 35 miles). i planned to attempt to change this myself but after a little research on the internet i have found this is very common and that ford is not stepping up to the plate and helping people to solve this very dangerous situation. i will take this to a mechanic on friday to be repaired and have them check the other three springs for failures. i have always loved fords but unless i here from someone regarding this issuse it may be my last american built auto.