Consumer Complaint Detail

FORD / EXPLORER / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007108234 Incident Date: May, 31 2007
Consumer's City: CINCINNATI Consumer's State: OH
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPLORER Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Jun, 07 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 31 2000
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Vibration and grinding at low speed turns. told by ford a differential clutch package is needed at a cost of $1,100. called around to severl different repair shops. found a ford dealer to repair for $790 plus tax. getting the usual 12 month 12,000 mile warranty. called ford relations for some relief and they offered none because i am out of warranty. this is clearly a problem experienced by a large number of explorer owners. everyone please speak up and post a complaint.