| Components - Details | |
|---|---|
| NHTSA Complaint Number: 007108264 | Incident Date: Jun, 07 2007 |
| Consumer's City: | Consumer's State: NY |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Honda (American Honda Motor Co.) |
| Model Name: ODYSSEY | Model Year: 2002 |
| Vehicle Involved in a Crash: No | Component's Description: Power train:automatic transmission |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 5FNRL18662B | Date added to File: May, 23 2021 |
| Date Complaint Received: Jun, 07 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Dec, 09 2001 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: This is an update to odi# 10192316. i called honda hq and filed a complaint about my transmission problem on 6/4/07. honda hq called the service manager at south shore honda and as i was told wanted to know about my service records concerning my 2002 odyssey. after that discussion and with the low mileage on my vehicle, honda decided to install a new transmission on my odyssey at no cost to me. i was told by barry at honda hq the the new transmission is a rebuilt one that has been reenginered.i dropped my vehicle off at south shore honda on 6/6/07 and it was ready on 6/8/07. i cannot stress enough how painless and how smooth this whole process has been. sam the service manager and joe the service rep.at south shore honda were fantastic. i just hope that this transmission lasts longer than the last one. other than that honda did a great job in handling this situation and has made one of its customers very happy. |
