| NHTSA Complaint Number: 007108274 |
Incident Date: Jun, 07 2007 |
| Consumer's City: WESLEY CHAPEL |
Consumer's State: FL |
| Vehicle Transmission Type: AUTO |
Manufacturers Name: Bridgestone Americas Tire Operations |
| Model Name: POTENZA |
Model Year: 9999 |
| Vehicle Involved in a Crash:
No |
Component's Description: Power train:automatic transmission |
| Vehicle Involved in a Fire:
No |
Persons Injured: 0 |
| Vehicle's VIN#: 2G2WC58C071 |
Date added to File: May, 23 2021 |
| Date Complaint Received: Jun, 07 2007 |
Complaint Type: IVOQ |
| Incident Reported To Police:
No |
Purchase Date:
Mar, 12 2007 |
| Was Original Owner:
Yes |
Anti-lock Brakes:
Yes |
| Number of Cylinders: 8 |
Date of Manufacturer: - |
| Was Vehicle Towed:
- |
Description of the Complaints:
Follow-up on odi #'s: 10191952 and10192426 repair attempt three on automatic transmission. as of midnight tonight, this makes 15 consecutive days the vehicle has been at the dealer for repair of the transmission. dealer called today, stating vehicle is repaired. they replaced the transmission with a "re-manufactured" transmission they ordered from gm. so, i've got a brand new 2007 grand prix gxp with 3,200 miles on the odometer, with a used transmission from gm. dealer insisted vehicle had been taken for several test-drives today, and it is in "like new" condition. upon taking the car for a test drive, myself, i noticed that the gearshift was loose, and did not lock into place, as it had before, and as it was designed to do. any slight pressure or bump in the road caused this "new"(????) transmission to shift into neutral, without control input from driver. basically, there were no detent stops for the gear indicator, and it freely moved between drive, neutral and reverse! dealer stated they would once again attempt to repair. dealer did not close-out the service ticket, so they are making this appear as one repair attempt, even though they have: 1. ignored initial complaint, 2. attempted to repair the original transmission, 3. failing that, they ordered a used, re-manufactured transmission from gm, which has either been installed incorrectly, or is defective from the start. even if the vehicle can be "repaired", it now has a used, dysfunctional and dangerous transmission, and the car is seriously de-valued. i am filing a complaint with gm, and thoroughly plan on a vigorous pursuit of my rights under the florida lemon law.
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