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NHTSA Complaint Number: 007108413 | Incident Date: Jun, 06 2007 |
Consumer's City: | Consumer's State: FL |
Vehicle Transmission Type: AUTO | Manufacturers Name: General Motors, LLC |
Model Name: GMC TRUCK | Model Year: 2003 |
Vehicle Involved in a Crash: No | Component's Description: Steering:rack and pinion |
Vehicle Involved in a Fire: No | Persons Injured: 0 |
Vehicle's VIN#: | Date added to File: May, 23 2021 |
Date Complaint Received: Jun, 10 2007 | Complaint Type: EVOQ |
Incident Reported To Police: No | Purchase Date: Jul, 25 2003 |
Was Original Owner: Yes | Anti-lock Brakes: Yes |
Number of Cylinders: 8 | Date of Manufacturer: - |
Was Vehicle Towed: - | Description of the Complaints: Tl*the contact owns a 2003 gmc truck. the contact heard a clicking noise coming from the left side of the vehicle. the sound is similar to that of a shock that has failed. the failure occurred one year after the vehicle was purchased. the rack and pinion has been replaced five times. the bearings and shocks have also been replaced. over one year later, the failure has recurred. the dealer has made nine unsuccessful attempts to diagnose the cause of failure. gm stated that the failure could be related to the steering gears and advised the dealer to replace them instead of looping the gears. the manufacturer also authorized the dealer to replace the shock and spring mounts. there was an attempt to repair the bearing gear inside the rack and pinion, but the failure continued. the vin and fuel system were unavailable. the contact has copies of the related invoices. the current mileage is 33,000 and failure mileage was 12,000. |