| Components - Details | |
|---|---|
| NHTSA Complaint Number: 007108478 | Incident Date: Jun, 10 2007 |
| Consumer's City: MARIETTA | Consumer's State: GA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Toyota Motor Corporation |
| Model Name: SIENNA | Model Year: 2004 |
| Vehicle Involved in a Crash: No | Component's Description: Latches/locks/linkages:hatchback/liftgate:lock |
| Vehicle Involved in a Fire: No | Persons Injured: 1 |
| Vehicle's VIN#: 5TDZA22C34S | Date added to File: May, 23 2021 |
| Date Complaint Received: Jun, 10 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: - |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Relating to current investigation of 2004 toyota sienna rear liftgate strut failure nhtsa recall campaign number: ea06020). my wife has a 2004 sienna xle with the power liftgate and the struts just failed, causing the liftgate to close and requiring help from a friend standing nearby to help her hold it up to remove our children's stroller. i looked at it this evening and noticed grease around one of the cylinders where the seal had obviously failed. while i was looking at the struts i took my hand off of the hatch for a second mistakenly thinking that the power assembly would hold it up and it immediately came down and hit me in the head, causing luckily only a headache. after researching the problem and finding the ongoing investigation i wanted to add my name to the list of complaintants and suggestions that toyota be required to fix the defect and replace the struts. note: i entered 2 in the number of failures box since both struts failed and i entered 1 in the persons injured because it did hit me in the head hard enough to give me a headache ,and i am a 200 lbs man. my fear was that if it would have closed on one of my children that it could have caused serious injury. i will be shopping tomorrow for replacement struts from an aftermarket dealer because in my research i have found people on their 2nd, 3rd, and even 4th sets of struts replaced under warranty. unfortunately, my sienna was conveniently at 39,000 miles, 3,000 miles out of warranty. *ak |
