Consumer Complaint Detail

DODGE / DURANGO / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007108486 Incident Date: May, 23 2007
Consumer's City: COLLIERVILLE Consumer's State: TN
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: DURANGO Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Electrical system:ignition:module
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1B4HS28Y9XF Date added to File: May, 23 2021
Date Complaint Received: Jun, 11 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 30 1998
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 1999 dodge durango (5.2l v8) car has stalled numerous times in heavy traffic and light traffic at speeds up to 75 mph as well as at a stop light. stalls are unpredictable and very dangerous. my wife cannot operate the vehicle when it stalls due to the loss of power steering and boosted brakes. it is extremely difficult to steer and stop when this occurs. the fault is due to a defective pcm (engine computer) which overheats in high ambient temperatures (>75 degrees). repair shop could not initially determine nature of failures and quoted a very high priced repair that would 'probably' fix the problem. i have determined that pouring ice water on the computer cools it sufficiently and allows the vehicle to start up after about 5 minutes. replacing pcm costs $300 for diy or >$600 from a repair shop. manufacturer has made no attempt to replace or recall this item.