Consumer Complaint Detail

TOYOTA / SIENNA / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007108487 Incident Date: Jun, 10 2007
Consumer's City: TALLMANSVILLE Consumer's State: WV
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: SIENNA Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 5TDBA22C64S Date added to File: May, 23 2021
Date Complaint Received: Jun, 11 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 16 2006
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I've seen other complaints about the transmission being hesitant and the car surging and slowing unexpectedly. i've had these problems, too. the dealership told me i needed a flash to the computer that would give the car a shift enhancement. they said it wasn't part of the powertrain warranty, but then agreed to do it for the $45 i initially paid them to look the car over. it shifts more aggressively now, but it still seems to slow and surge unexpectedly and fails to downshift for acceleration at times. today was my first dangerous situation in which i made a left hand turn right before a curve in the road. just as i was beginning my turn a car appeared and i had to step hard on the accelerator. the car did not respond as quickly as it should have, but i did manage to make it across.