| Components - Details | |
|---|---|
| NHTSA Complaint Number: 007108554 | Incident Date: Apr, 30 2007 |
| Consumer's City: MOREHEAD CITY | Consumer's State: NC |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: EXPLORER | Model Year: 2002 |
| Vehicle Involved in a Crash: No | Component's Description: Visibility:glass, side/rear |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1FMZU73E82U | Date added to File: May, 23 2021 |
| Date Complaint Received: Jun, 11 2007 | Complaint Type: EVOQ |
| Incident Reported To Police: No | Purchase Date: Dec, 31 2004 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Tl*the contact owns a 2002 ford explorer. the contact called regarding nhtsa campaign # 01i010000 (visibility:glass, side/rear). the dealer stated that according to the vin, the recall repair had already been performed on the vehicle. however, ford stated that there were no recalls for the vehicle. the manufacturer also stated that the vin did not relate to the safety act. before he notified the dealer and the manufacturer, the rear side glass on the vehicle had already fallen out, similar to the failure noted in the recall. unfortunately, the contact never received a recall notice prior to the failure. the estimated cost to have the glass replaced is $900. neither the dealer nor the manufacturer has offered to pay for the repair. the engine size, powertrain, mileage information, and fuel system were unknown. |
