Consumer Complaint Detail

MERCURY / MONTEGO / 2005

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007108578 Incident Date: Jun, 06 2007
Consumer's City: FAIRMONT Consumer's State: WV
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: MONTEGO Model Year: 2005
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:foundation components:disc:rotor
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1MEFM43175G Date added to File: May, 23 2021
Date Complaint Received: Jun, 11 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 14 2005
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I have a 2005 mercury montego. i was driving, applied my brakes and there was a terrible grinding noise coming from the rear of the vehicle. the car has been taken wilson ford, fairmont, wv for repairs. one caliper had locked up and destroyed the rotor and the other caliper has badly damaged the other rotor. also, brake pads will have to be replaced. this is a know problem to ford/mercury that the brakes are failing on ford 500s and mercury montegos. i have gone on message boards and found numerous complaints of the brakes, calipers, and rotors failing. i was told by the mechanic that i was lucky to get 33000 miles out of my car. there was no warning that something was wrong. i only heard the grinding noise. there was no feeling that something was going wrong with the car. it is know to ford/mercury that these parts are failing at a rapid pace. in fact, i have been told that the calipers needed for my vehicle are on backorder indefinitely. my concern lies in the fact that these braking systems are suddenly going out. this could very easily cause an accident which could result in death. the owners of these vehicles needs to be notified that these parts are failing and that they need to be replaced. also, the design needs to be investigated as why the rapid failure.