Consumer Complaint Detail

LEXUS / ES350 / 2007

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007108766 Incident Date: Jun, 12 2007
Consumer's City: Consumer's State: NY
Vehicle Transmission Type: Manufacturers Name: Toyota Motor Corporation
Model Name: ES350 Model Year: 2007
Vehicle Involved in a Crash: No Component's Description: Electrical system:ignition
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Jun, 13 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I do not own the 2007 lexus es 350 or the toyota camry but in the course of test driving both of the vehicles, i was shocked to discover that the "start/stop" button defeats the older ignition key interlock system. in the older keyed ignition system the car must be in park to turn off the engine and remove the key from the ignition. in the 2007 models of lexus and camry the engine can be turned off with the vehicle in drive simply by touching the brake--there is no ignition key to place in the steering column.. please read the following which i sent to your site this morning and was asked to file a formal complaint: ----------------------------------------------------------------------------------------------- 2007 toyota camry and lexus es 350 do not use an ignition key. they use a "remote" which must be in close proximity to the vehicle when the "start/stop" button is pressed. other manufacturers (bmw, volvo) use both a "key" in the steering column and the "start/stop" button. while this second option at first seems redundant, it is a safety feature and toyota/lexus products may be prone to "rolling when stopped" in the following scenario: toyota/lexus: driver touches brake and hits the "start/stop" button to turn off the engine, but driver forgets to move the transmission from "drive" to "park". upon releasing the brake the vehicle will move, if not on level ground. bmw/volvo: as above, but driver is unable to pull "key" from steering column because vehicle is not in "park". therefore, driver places transmission in "park" before exiting the car, otherwise he will not have the vehicle "key" with him on leaving the car, thereby avoiding the problem of vehicle moving because it is mistakenly left in "drive" on exiting the car. in summary: redundancy (key/start-stop) button serves a useful safety purpose and should be incorporated into the toyota/lexus products. *tr