Consumer Complaint Detail

CHEVROLET / SILVERADO 2500 HD / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007108780 Incident Date: Jun, 10 2007
Consumer's City: SEVILLE Consumer's State: OH
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: SILVERADO 2500 HD Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Steering:gear box (other than rack and pinion)
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1GCHK29U62Z Date added to File: May, 23 2021
Date Complaint Received: Jun, 13 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jan, 01 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 2002 chevrolet silverado 2500hd 4wd. steering box failure. vehicle has had a "clunking" noise in the gear box since new, with the steering off center to the 2 o'clock position. dealer has remedied several times by greasing the box. took in for service on same problem. dealer found the steering box was broken and appeared to have been since new. grease was full of rust. dealer replaced under extended warranty. charged me to remove after market plow equipment. anti lock brake failure. 2nd occasion. brakes failure at low speed. dealer refused to correct under extended warranty. per gm this is not covered under recall nhtsa campaign # 05v379000 & is a "service" item. cost over $300 to clean. *tr