Consumer Complaint Detail

VOLKSWAGEN / JETTA / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007108857 Incident Date: May, 31 2007
Consumer's City: TARENTUM Consumer's State: PA
Vehicle Transmission Type: MAN Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: JETTA Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Air bags:side/window
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3VWSK69M12M Date added to File: May, 23 2021
Date Complaint Received: Jun, 13 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 14 2005
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I was driving the car normally and at the speed limit on a road close to my home when i drove over a small bump or pothole in the road. normally, this impact would have been so small as to barely cause any extra motion in the car. however, on this occasion, after i ran over the bump, the driver's side seat and driver's side front and back curtain airbags deployed. i was startled when this occurred and accidentally jerked the steering wheel, hitting off of the divider with the front tire. i inspected the car to make sure nothing hit the vehicle, and to check that prior to the airbag deployment, i had not hit anything , i had not, three days after this incident, after filing a claim, insurance company called me to inform me that the manufacturer had notified them that when the airbags had deployed a report was sent to the manufacturer with data from the incident. the insurance company suggested i contact nhtsa to file a report. the report showed that the airbags did not deploy due to a collision. the vehicle has been taken to the dealer from which i purchased it to have the airbags reinstalled, and to repair damage done during the aftermath of the incident. the front driver's side tire was damaged and needed to be replaced. *ak