Consumer Complaint Detail

GMC / ENVOY / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007108864 Incident Date: Jun, 12 2007
Consumer's City: BRIDGEPORT Consumer's State: CT
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: ENVOY Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Visibility:windshield wiper/washer:motor
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1GKDS13S032 Date added to File: May, 23 2021
Date Complaint Received: Jun, 13 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 20 2004
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I was driving on 6/13/07 & it was raining i had the windshield wipers on, and when it stopped raining, approximately 45 minutes later, i turned off the wipers. however, they never cut off. i tried everything turned them on & off but they continued to stay on. i tried to find the fuses but couldn't. so i went to wilton motors nearby & the service desk person came out and took out the fuse for me. i made a appointment for the next day 06/14/07. later, i looked up the problem on the internet & found nhtsa recall 04v046000. on the way to the dealer on 6/14/07 i called the 800 number for gmc to verify the recall. i was told that this vehicle wasn't a part of that recall. i told the representative that this vehicle had the same problem as stated in the recall o & it was the same model year. i asked to speak to a supervisor , who told me the same thing except that she would contact the dealer, and there. if there was water in the module it would be covered under the warranty, when i called about the suv i was told it would cost $320.00, but because gmc didn't have it on a open recall i would have to pay. they have to order the module & it must go back there tomorrow 06/15/07. i called the 800 # again & left a voice mail message explaining what the representative said. would file a law suit if this was not covered under the recall. *ak