Consumer Complaint Detail

TOYOTA / HIGHLANDER / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007108870 Incident Date: Feb, 01 2007
Consumer's City: SIMPSONVILLE Consumer's State: SC
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: HIGHLANDER Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Equipment:appliance:air conditioner
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JTEGD21AX20 Date added to File: May, 23 2021
Date Complaint Received: Jun, 13 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 09 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The problem is with the air conditioning a/c control unit. i'd talked to several toyota owners about this, and they said that they have had this problem , and each has taken it to a dealership near them and got the same reply. this was a very expensive replacement part. the dealership that i went to said they have seen a few vehicles. the owners i talked to owned highlanders,4 runners, and minivans. my wife's highlander is a 200, 2 the other vehicles range from 2002 to 2004, for as i know there hasn't been anything reported about this. i sent an email to toyota and all i got back was they haven't had any recalls for that. the problem with my wife's highlander was that the heat stopped working during the winter. the only way to get it to work was to keep turning the knob until it would start blowing warm air, but it would not do it for long. the a/c worked fine ,but when winter returned, there was no heat. if the was a continuing problem, and more dealers found out about, why weren't they doing something about it. if one could research this i would appreciate it. *ak