Consumer Complaint Detail

SATURN / LS / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007108873 Incident Date: Jun, 12 2007
Consumer's City: YORKTOWN HEIGHTS Consumer's State: NY
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: LS Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1G8JU54F51Y Date added to File: May, 23 2021
Date Complaint Received: Jun, 13 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Feb, 20 2004
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Hi, i am the owner of a 2001 saturn l200, 4 door sedan. on monday june 4, 2007, i was driving to work in a rainstorm when my vehicle at highway speed approximately 60 mph lost power locked. coasted to the side of the highway and luckily avoided an accident on the busy highway. stuck in the rain for a few hours until the towing company i called picked me up and towed me to a local garage. at the garage they checked my vehicle and advised me to have my car towed to the nearest saturn which was saturn of white plains, ny. they said that my vehicle needed dealer service and they said that my vehicle did not have any compression. it had fuel, spark.it did not have compression. i had the car towed to saturn at white plains again in carrying another towing expense. the car sat at the saturn dealership since they were busy with other vehicles. on wednesday,the service lady called me to tell me that they were able to run some diagnostics and it turns out that my "timing chain broke" which caused extensive damage to my vehicle and it would cost about $3600.00 to fix the vehicle. i told service that i needed to think about this and during the conversation asked to get transferred to sales to weigh out my options since i still had a loan on my vehicle estimated remainder $ 4000.00. the salesman said i would get $ 500 for my car, which was a huge loss. i called him back a little bit later and told him i would repair my vehicle on my own, which than led to another $ 200.00 tow. on june 8th, i rented a car - $ 250/wk. june 10, 2007 - vehicle getting serviced with a new/used engine. it was a horrible last few weeks with my car. this was not the first problem i have had with my saturn an this is one in a string of frustrations that have occurred. vehicle was well maintained, oil changed and preventively care. he vehicle had 126,000 miles and it was driven primarily on the highway. *ak