Consumer Complaint Detail

JEEP / LIBERTY / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007108931 Incident Date: Apr, 25 2007
Consumer's City: TACOMA Consumer's State: WA
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: LIBERTY Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:foundation components
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1J4GL48K94W Date added to File: May, 23 2021
Date Complaint Received: Jun, 14 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 21 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: On april 12 the vehicle had just been in the shop for a recall part to be replaced which it had been. upon leaving the shop they went over the vehicle and gave it a report card basically and said everything was in tip top shape when it left. a little over a week after we got it out we were driving and stopped at a stop light and when we started to go again we noticed a loud grinding noise from the right rear of the vehicle. we didn't think much of it until we got up the road about 2 miles and stopped at another traffic light and noticed the right rear tire appeared to be smoking. we happened to be right next to a gas station so we pulled over and put water on the tire to cool it off since it was so darn hot. we waited about 20 minutes and then drove the car back home which was about 5 miles away. when we left it still was grinding. we waited a few days and thought it might have just rusted over, and then drove it again. it didn't seem to make the grinding sound except every so often so we kind of wrote it off. after about a month of this off and on grinding we decided enough was enough and we were now going to have to address this issue. after talking to about 4 random other liberty owners in different parking lots, 3 out of the 4 i talked to had the same problem i do. so it is very apparent to me that jeep has a defective brake part if 4 out of 5 liberty's including mine have had the same exact problem within as little as 6 months of a brand new liberty for one owner and just about all within 40,000 miles. this did not cause an accident for us, but if that one brake had really locked up on the highway that could cause the vehicle to go into a spin and maybe even roll over. we are now in the process of getting this fixed and we need to replace the pistons in the right rear brake with possibly even having to replace the whole brake assembly. *ak