Consumer Complaint Detail

VOGUE / CUSTOM BUILT RADIAL IX / P22

UNKNOWN

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007109107 Incident Date: Jun, 09 2007
Consumer's City: BOYNTON BEACH Consumer's State: FL
Vehicle Transmission Type: AUTO Manufacturers Name: Vogue Tyre & Rubber Co.
Model Name: CUSTOM BUILT RADIAL IX Model Year: P22
Vehicle Involved in a Crash: No Component's Description: Tires:tread/belt
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1G6KY5291SU Date added to File: May, 23 2021
Date Complaint Received: Jun, 17 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Please contact the national highway traffic safety administration, www.nhtsa.dot.gov sent: sunday, june 17, 2007 10:54 pm tires manufactured by vogue tire /rubber co, mt prospect, illinois ,60056 (800) 323 - 1466/ex. 405. four vogue/goodyear tires with 9/32nds tread wear/manufactured sometimes after 1998 problem exists with tread wear/dry rot, tire tread splitting. jim hordan regional vice president & ken goyak, executive vice president advised vogue tires only had a five year life expectancy, and after five years tires manufactured by vogue have no product defect warranty. i disagree with vogue's claim they were obligated to honor a full replacement warranty obligation at any time if a manufacturing flaw discovered in a tire production exposed the consumer population to loss of life or injury. since vogue has refused to honor their warranty obligation i will be replacing the vogue tires i own with another brand tire, nd i would like to arrange for the delivery of the tires i now own to a nhstb local office in the boynton beach area so they could be examined , and have a tread run out test be performed to confirm the opinion of two goodyear tire dealerships that the vogue tires i want to deliver were due to manufacturing problem. further, if as the vogue tire executives referenced in this e-mail have stated, the e tire should not have remained in service after a five year term, must not this condition be broadcast for all tires that bear the same serial number be so advised of the possibility of tires like mine having a possible manufacturing problem? wait to hear from you as to the appropriate course of action i must follow in havng your agency investigate my complained. thereafter, take appropriate action which would appear to be a tire recall program as your agency deems appropriate. *ak