Consumer Complaint Detail

FORD / EXPLORER / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007109141 Incident Date: Jun, 17 2007
Consumer's City: HERNDON Consumer's State: VA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPLORER Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Vehicle speed control
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMZU34X0WU Date added to File: May, 23 2021
Date Complaint Received: Jun, 17 2007 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Oct, 05 1998
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Tl*the contact owns a 1998 ford explorer. the contact received recall notice # 06v286000 (vehicle speed control). she called the dealer to schedule an appointment for the repair and the dealer asked if any failures had occurred. the contact stated that the engine and abs warning light indicators had illuminated. the dealer then stated that there would be a service charge of $100. when the dealer was told to only service the vehicle for the recall, they stated that the $100 service fee would still apply. the mileage information was unknown.