Consumer Complaint Detail

MITSUBISHI / GALANT / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007109469 Incident Date: Jun, 20 2007
Consumer's City: SIMPSONVILLE Consumer's State: SC
Vehicle Transmission Type: AUTO Manufacturers Name: Mitsubishi Motors North America, Inc.
Model Name: GALANT Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Structure:body
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 4A3AA46H51E Date added to File: May, 23 2021
Date Complaint Received: Jun, 20 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I have a 2001 black mitsubishi galant and last year the paint start oxidizing really bad. so after i had several people advise me that the paint should not be this way on a 5 yr old car (at the time) i called the corporate office. i was told they were not aware of any issues with the paint. i called back a few months later and was told they were aware of the problem and that i should take it to the local dealer so they could determine if it was defective. after taking pictures the dealer and corporate agreed the paint job was defective. they had my car for 1.5 weeks without providing me with a car to drive. i got my car back today and the areas they painted look great, but they didn't paint the whole car so colors do not match. within a year there is going to be a huge difference. the corporate office said they refuse to do anymore about it. where has customer service went. i for one will never buy another mitsubishi made product at all. if you google black mitsubishi galants with bad paint jobs you will see that there are hundreds of people with this problem. it looks like the problem started with the 1999 models and continues to the 2001 models. i'm sure the 2002's will be next. i have seen at least 5 more in my area with this problem and when i am able to speak with the owners i will ensure that they are aware that it is due to a defective paint job.