Consumer Complaint Detail

CHRYSLER / PACIFICA / 2005

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007109473 Incident Date: Mar, 15 2007
Consumer's City: BROOKFIELD Consumer's State: WI
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: PACIFICA Model Year: 2005
Vehicle Involved in a Crash: No Component's Description: Structure:body:bumpers
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2C8GF68415R Date added to File: May, 23 2021
Date Complaint Received: Jun, 20 2007 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: Mar, 16 2005
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I have a 2005 chrysler pacifica and while driving on the interstate the air jam dropped off of the vehicle and i ran over it. at this time i was going the posted speed and there was no weather conditions (heavy snow or rain) which could possibly cause the air jam to drop. fortunately there was no harm done to either myself, my passengers or the other vehicles nearby. a county sheriff's deputy had found the part on the highway and removed it immediately because it was technically in a construction zone, then the part was disposed. my concern is of the air jam/guard coming off without the vehicle having been hit or affected by any other trauma. the dealer/manufacturer would not cover this under the vehicle waranty because i was unable to produce the part which was disposed of, which - they claim - made it difficult to determine if it was a defect, or not. the dealer also made no attempt to investigate the incident, assuming i was at fault. i eventually brought my vehicle into a body shop where they replaced a great deal of the of parts to the vehicle. these are as follows; one front bumper cover, one ret. bumper cover, one license bracket, one fog lamp harness, two fog lamps, two fog lamp clips, two inner fenders. although all of these components were eventually located, some parts were obsolete which required replacements.