Consumer Complaint Detail

FORD / WINDSTAR / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
Yes Fire
Components - Details
NHTSA Complaint Number: 007109491 Incident Date: Jun, 18 2007
Consumer's City: GLASFORD Consumer's State: IL
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: WINDSTAR Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Vehicle speed control:cruise control
Vehicle Involved in a Fire: Yes Persons Injured: 0
Vehicle's VIN#: 2FMZA52441B Date added to File: May, 23 2021
Date Complaint Received: Jun, 20 2007 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Mar, 18 2005
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Tl*the contact owns a 2001 ford windstar. the contact heard a popping sound and noticed smoke coming from her vehicle. the vehicle caught fire. the cruise control switch shorted out and caused brake fluid to leak into the wiring harness. the leak then flowed into the abs module and created the fire. the contact filed a claim with her insurance company and they found that the vehicle had a defective part from the dealer. the claim was closed. the vehicle was towed to a ford dealer. when the contact stated that she notified her insurance company, both the dealer and the manufacturer decided not to pay for the damage. the vehicle sustained $2,197.50 worth of damage. the current and failure mileages were 123,000.