Consumer Complaint Detail

DODGE / CARAVAN / 2007

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007109543 Incident Date: Jun, 12 2007
Consumer's City: BEMIDJI Consumer's State: MN
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: CARAVAN Model Year: 2007
Vehicle Involved in a Crash: No Component's Description: Steering:gear box:shaft sector
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1D8GP25E67B Date added to File: May, 23 2021
Date Complaint Received: Jun, 21 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 15 2007
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The vehicle was new (922 miles) and was being driven in stop and go interstate traffic. steering was totally lost. steering wheel rotated freely but had no affect on vehicle control. vehicle was traveling at slow rate of speed, control was lost and vehicle came to a stop in the highway center median. vehicle was transported to elk river chrysler for warranty repair. after removing steering column boot the chrysler technician found that the steering shaft was improperly installed at factory. the roll pin was not installed in the right area of the shaft. the roll pin was replaced and properly installed. *tr