Consumer Complaint Detail
EDDIE BAUER / 22-630 / 2006
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 007109581 | Incident Date: Jun, 20 2007 |
| Consumer's City: CHANDLER | Consumer's State: AZ |
| Vehicle Transmission Type: | Manufacturers Name: Dorel Juvenile Group |
| Model Name: 22-630 | Model Year: 2006 |
| Vehicle Involved in a Crash: No | Component's Description: Child seat:base (infant) |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: | Date added to File: May, 23 2021 |
| Date Complaint Received: Jun, 21 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: - |
| Was Original Owner: No | Anti-lock Brakes: No |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: We have had many problems with our eddie bauer car seat. so far, we have had two car seats and three car seat bases. they keep sending us new stuff, but they all break quickly. last night our car seat rolled out of the base and down the entire back seat while my child was in it. the company who manufactures the seat is called dorel juvenile group and they are not easy to talk to. we have told them many times that it is the car seat itself and that it was not clicking onto the base properly. they insisted it was the base and they would send a new one. well, last night it was hooked onto the new base and it came off. she was not hurt, but that it ridiculous to have the car seat come off the base and roll over while i was driving. it definitely scared our little girl. this happened last night, we called first thing this morning and they said because this is the third time something has been wrong with our car seat they could refund our money if we had the receipt. *tr |