Consumer Complaint Detail

MERCURY / MOUNTAINEER / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007109689 Incident Date: Jun, 22 2007
Consumer's City: RICHMOND Consumer's State: IL
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: MOUNTAINEER Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Structure:body:hatchback/liftgate:hinge and attachments
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Jun, 24 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 19 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I own a 2004 mercury mountaineer. on 6/23/07, i placed several articles into the cargo area through the liftgate window hatch. when i attempting to close the hatch the hinges gave way and the entire window hatch fell into my arms. fortunately i was able to hold onto it and disconnect the pistons that supported the window. the hinge pins had sheared off and broke through the upper pivot of the hinge. had a child been closing this hatch it could have killed them. *ak