Consumer Complaint Detail

FORD / WINDSTAR / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007109760 Incident Date: Jun, 18 2007
Consumer's City: CHESAPEAKE Consumer's State: VA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: WINDSTAR Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Equipment:appliance:air conditioner
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2FMDA524X1B Date added to File: May, 23 2021
Date Complaint Received: Jun, 24 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 09 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Upon starting the 2001 ford windstar van tuesday morning several of the warning lights stayed on, including the brake and abs lights. the digital odometer display changed from numbers to dashes and the speedometer remained at "0" when driving. also, the air conditioning (a/c ) stopped working. i took it to the ford dealership for repair. it took them 2 days to find the problem which turned out to be a defective cruise control deactivation switch. the service dept. manager said we were fortunate that the van did not catch on fire. he told us that the switch had completely melted and had charred the surrounding wires. this problem is very similar to the problem which caused the massive ford recall in 2005, but ford claims that this has never been a problem in their minivans. the ford dealership did repair the damage at a cost of about $700. i did not think to ask at the time if i could have the burned switch. i would like this to go on record in case there are other vans out there with the same problem. perhaps the ford recall needs to be extended to include the windstars as well. i contacted ford by email and was told that there were currently no safety recalls involving this van.*ak