Consumer Complaint Detail
VOLKSWAGEN / JETTA / 2007
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 007109816 | Incident Date: Jun, 13 2007 |
| Consumer's City: | Consumer's State: 00 |
| Vehicle Transmission Type: MAN | Manufacturers Name: Volkswagen Group of America, Inc. |
| Model Name: JETTA | Model Year: 2007 |
| Vehicle Involved in a Crash: No | Component's Description: Power train:clutch assembly |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: | Date added to File: May, 23 2021 |
| Date Complaint Received: Jun, 24 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Nov, 30 2006 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 4 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: default clutch failure, i have been watching this forum for a few days, ever since the 06 tdi jetta clutch stuck to the floor , oh yes another clutch pedal to the floor!. we were told at the dealership that it would be under warranty, same old thing customer abuse, $2700.00 later. replaced clutch, pressure plate, release bearing, and flywheel. i was shocked. we have had many transmission in the family with everyone driving and never a problem. this was our first volkswagen and probably our last unless volkswagen does the proper thing and reimburses us. anyways, after the shock i made them give me the old parts, plus core charge of $35.00, and did some research at transmission shops. as far as the shops were concerned there was no improper wear, no bluing, and as far as they could tell it was clutch failure from defective parts. after further research, early model clutches have been taken off the market and replaced with an newer style. this is a fact, even though the pressure plate and clutch only needed to be replaced volkswagen had to replace the flywheel at a cost of $1700.00. the dealership lied to me from the beginning saying that the new clutch came in a kit ,and the flywheel was apart of that kit. after talking to a parts representative they were all sold separately! so we are not done with this fight. volkswagen customer care was no help. basically, the dealer could make the call if it should be under warranty or not. we also found out that there were better after market clutches available. the cost for an outside shop was quoted at $1,0000.00 to replace parts and labor. i will keep an eye on this forum and keep you posted. ps: also, i posted a complaint at the nhtsa, that will be #16, yes canadians could post complaints there. good luck. *ak |