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NHTSA Complaint Number: 007109935 | Incident Date: Jun, 04 2007 |
Consumer's City: CATSKILL | Consumer's State: NY |
Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
Model Name: TAURUS | Model Year: 2002 |
Vehicle Involved in a Crash: No | Component's Description: Suspension:front:springs:coil springs |
Vehicle Involved in a Fire: No | Persons Injured: 0 |
Vehicle's VIN#: 1FAFP53U22G | Date added to File: May, 23 2021 |
Date Complaint Received: Jun, 18 2007 | Complaint Type: EVOQ |
Incident Reported To Police: No | Purchase Date: Mar, 30 2004 |
Was Original Owner: No | Anti-lock Brakes: Yes |
Number of Cylinders: 6 | Date of Manufacturer: - |
Was Vehicle Towed: - | Description of the Complaints: Tl*the contact owns a 2002 ford taurus. while driving 5 mph, the driver side front coil spring failed and punctured her front tire. the engine failed shortly afterwards. the vehicle was towed to the mechanic who confirmed with the manufacturer that the springs were not under warranty. the driver and passenger side coil springs had to be replaced by the dealer, even though only one of them failed. the cost to repair the front coil springs was $800. during an oil change two weeks ago, the driver and passenger side coil springs failed. the rear springs and struts were replaced for $650. the contact can provide invoices for the repairs that were performed. the current mileage is 88,100 and failure mileage was 88,000. |