Consumer Complaint Detail

MAZDA / MPV / 2002

Recalls
1 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007109990 Incident Date: May, 17 2007
Consumer's City: CAZENOVIA Consumer's State: NY
Vehicle Transmission Type: Manufacturers Name: Mazda Motor Corp.
Model Name: MPV Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Structure:body:hatchback/liftgate:hinge and attachments
Vehicle Involved in a Fire: No Persons Injured: 1
Vehicle's VIN#: JM3LW28J720 Date added to File: May, 23 2021
Date Complaint Received: Jun, 25 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 31 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The liftgate damper pivot bolt broke, causing the liftgate to fall on my head. it only fell a couple of inches because of my height. i see there is a recall in canada for this exact same issue. i called mazda - they stated my car was not covered by the recall. i saved the old part. i replaced the 2 dampers and bolts - about 160.00 in parts. below is the canadian recall no: 2905l, date : 04/2005, model: mazda mpv 2000-2004. subject: liftgate stay dampers and stud bolt replacement. summary: note: this recall is applicable to canadian vehicles only. on certain vehicles, the liftgate stay dampers and stud bolts may rust and stick together, causing the stud bolts to break off. in the worst case, this condition may allow the liftgate to suddenly drop during opening or closing, injuring the operator. correction: dealers will replace the left and right dampers and stud bolts. *ak