Consumer Complaint Detail

FORD / EXPLORER / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007110061 Incident Date: Jun, 26 2007
Consumer's City: OMAHA Consumer's State: NE
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPLORER Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMDU74W63U Date added to File: May, 23 2021
Date Complaint Received: Jun, 26 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 21 2004
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: When we starte d our car for the first time after it had sat at an airport parking lot for a week, we heard a ticking noise upon start up ouf our vehicle (2003 ford explorer eddie bauer with v8 engine). upon taking it to a repair shop they stated the noise is coming from the value guard area in the would need to replace both cylinder heads (per ford need to replace both & cannot replace just one). the cost of this repair would be $4,000.00. upon further research, it appears that this is a common problem for our model & year. with all the other problems we have had to pay out of pocket for, it would be nice to have ford look into this issue and possible have a recall. thank you.